This service is useful when you have occasional problems due to increase in arrears in the portfolios or for permanent support structure for accounts that are becoming difficult to recover by internal management. It involves the collection of accounts that are less than 90 days overdue through the Call Center service. It is handled within flexible schedules and different collection strategies. For this purpose, different management methods such as telephone calls, faxes, text messages, telegrams, emails, visits, home collections, among others, are used.
The portfolio is recovered by us, while executing both administrative and judicial management. The company will pay the corresponding fees when the recovery is carried out effectively. To achieve efficient management, we engage in daily reviews in court, verification of liens on property, wage garnishments, permanent monitoring of actions taken, reports designed to inform any inactivity in procedures, and in cases that merit it, immediate location and agile notifications will be made to ensure the progress of both the judicial and the administrative negotiations.
The purchase of a portfolio is made through Gestionadora de Créditos either partially or totally, depending on the type of portfolio and backlog levels that it presents, so that this will help your company improve financial indicators, and devote efforts to more productive tasks.
We manage recovery of accounts supported by administrative and judicial processes.
We provide swift monthly recovery with appropriate monitoring.
We provide management reports in order to keep the client informed about the progress and results of our services.
We provide ongoing support in the management of collections by a group of highly experienced partners, supported by appropriate technology.
We offer updated data of debtors and guarantors in management accounts.
We analyze, control and recommend concrete actions regarding judicial processes that are handled in the company. We take part in establishing collection strategies, which will result in improving the recovery of the loan portfolio, consequently improving the financial indicators of the company. We give support and monitoring through the participation of corporate default committee of the company.
Revision of Documents (Promissory Notes, Bills of Exchange, Mortgages, Trusts). • Location of Vehicles and Debtors.
Vehicle Storage (including Maintenance). • Sale of Vehicles.
Auction Probate and Registration. • Recommendations on Collection Strategies.
Updated Information on Debtors. • Dation in Payment (Revision in the Register of Goods and Debt Delivery Analysis).
Our own Blacklist. • Credit Analysis. • Notary Services.
Training on Executives Titles. • Capture and/or Vehicle Seizure
We have our own blacklist, which provides information on credit references on any person who has had late payment issues. It is a very useful tool for loan officers in order to make decisions in the lending process and to have knowledge of the risk profile of the customer. The Blacklist Query provides information on bad credit references that a person possesses. It indicates the amount and the type of product in which an individual presented problems.